AVELING’s Responsible Service of Alcohol (RSA) is an engaging online course, which uses practical scenarios and interactive content to cover relevant RSA laws, obligations and responsibilities.
Anyone who serves, supplies or sells alcohol on licensed premises, including licensees.
On successful completion, participants will receive a Statement of Attainment for the Unit of Competency outlined above from the SIT07 Training Package.
State-specific information
Click on a red link below for more information.
Complete the course before you pay
Try our Responsible Service of Alcohol (RSA) online course with no risk. Exit at any time during the course and only pay upon completion. Once the course is successfully passed you will receive your Card in the mail.
Course and delivery costs
Once you’ve passed the course, your Statement of Attainment will be mailed out.
Course cost is $55.00. The following delivery charges may apply:
|
Regular Domestic Post
Express Domestic Post
East Victoria Park Pick Up
International Post
International Express Post
|
No charge
$7.40 incl GST
$10.00 incl GST
$10.00 GST free
$15.00 GST free
|
Is RSA training mandatory in ACT?
Yes. The Office of Regulatory Services (ORS) has mandated that RSA training will become mandatory from 1 December 2011.
Licencees and commercial permit holders (excluding influential persons of a corporation who do not supply liquor), employees supplying liquor and crowd controllers will be required to have successfully completed an ACT approved Responsible Service of Alcohol (RSA) training course by 1 June 2012. This is a six month extension to the previous date of 1 December 2011.
Persons who have completed an unapproved RSA course (in any jurisdiction) since 1 December 2009 will not need to complete an approved course until 1 December 2012. RSA training will be required every three years if you are:
- the licensee or a commercial permit holder
- an employee of the licensee or commercial permit holder who serves liquor at the premises
- a crowd controller who works at the premises.
Is AVELING’s course approved in ACT?
Yes. Further training in an approved course will be required by 1 December 2012.
Ready to begin the RSA course?
Click the enrol button to start learning!
Is RSA training mandatory in NSW?
Yes. Responsible service of alcohol (RSA) training is mandatory for licensees and serving and security staff under the NSW liquor laws.
This includes volunteers and club directors who serve liquor from time to time. This training program must also be completed by security staff who have crowd control duties at licensed premises.
Is AVELING’s course approved in NSW?
No. RSA training conducted interstate is not recognised in NSW. Only RSA courses approved by the NSW Office of Liquor, Gaming & Racing are recognised.
Complete the course before you pay
Try our Responsible Service of Alcohol (RSA) online course with no risk. Exit at any time during the course and only pay upon completion. Once the course is successfully passed you will receive your Card in the mail.
Course and delivery costs
Once you’ve passed the course, your Statement of Attainment will be mailed out.
Course cost is $55.00. The following delivery charges may apply:
|
Regular Domestic Post
Express Domestic Post
East Victoria Park Pick Up
International Post
International Express Post
|
No charge
$7.40 incl GST
$10.00 incl GST
$10.00 GST free
$15.00 GST free
|
Is RSA training mandatory in NT?
Yes. Changes to legislation in late 2008 now make it obligatory for anyone who serves alcohol to be RSA certified. New staff must obtain their RSA within one month of employment.
Is AVELING’s course approved in NT?
Yes. This course fulfils the Northern Territory’s mandatory RSA training requirements.
Ready to begin the RSA course?
Click the enrol button to start learning!
Complete the course before you pay
Try our Responsible Service of Alcohol (RSA) online course with no risk. Exit at any time during the course and only pay upon completion. Once the course is successfully passed you will receive your Card in the mail.
Course and delivery costs
Once you’ve passed the course, your Statement of Attainment will be mailed out.
Course cost is $49.00. The following delivery charges may apply:
|
Regular Domestic Post
Express Domestic Post
East Victoria Park Pick Up
International Post
International Express Post
|
No charge
$7.40 incl GST
$10.00 incl GST
$10.00 GST free
$15.00 GST free
|
Is RSA training mandatory in Queensland?
Yes. Licensees must ensure that the following people have completed an RSA training course:
- the licensee (if an individual)
- approved managers
- any staff member at the premises who serves or supplies liquor
Staff members include bartenders, glass collectors, floor hostesses, room service staff.
Is AVELING’s course approved in Queensland?
Yes. This course fulfils Queensland’s mandatory RSA training requirements and is approved by the Office of the Office of Liquor and Gaming Regulation (OLGR).
Ready to begin the RSA course?
Click the enrol button to start learning!
Complete the course before you pay
Try our Responsible Service of Alcohol (RSA) online course with no risk. Exit at any time during the course and only pay upon completion. Once the course is successfully passed you will receive your Card in the mail.
Course and delivery costs
Once you’ve passed the course, your Statement of Attainment will be mailed out.
Course cost is $55.00. The following delivery charges may apply:
|
Regular Domestic Post
Express Domestic Post
East Victoria Park Pick Up
International Post
International Express Post
|
No charge
$7.40 incl GST
$10.00 incl GST
$10.00 GST free
$15.00 GST free
|
Is RSA training mandatory in South Australia?
According to the Office of the Liquor & Gambling Commissioner (OLGC) website:
The licensing authority must be satisfied that a person who is to be approved as:
- responsible person, or
- person who is to hold a licence and personally supervise and manage the business, or
- person in a position of authority who will be actively involved in the supervision and management of the business
has the appropriate knowledge, skills and experience for that purpose.
If the licensing authority considers that the applicant does not possess the appropriate knowledge, skills and experience then the authority may require the applicant to undergo specific training within a specified period of time after the grant or transfer of the licence as a condition of approval.
Is AVELING’s course approved in South Australia?
Yes. This course fulfils South Australia’s RSA training requirements.
Ready to begin the RSA SA course?
Click the enrol button to start learning!
Complete the course before you pay
Try our Responsible Service of Alcohol (RSA) online course with no risk. Exit at any time during the course and only pay upon completion. Once the course is successfully passed you will receive your Card in the mail.
Course and delivery costs
Once you’ve passed the course, your Statement of Attainment will be mailed out.
Course cost is $49.00. The following delivery charges may apply:
|
Regular Domestic Post
Express Domestic Post
East Victoria Park Pick Up
International Post
International Express Post
|
No charge
$7.40 incl GST
$10.00 incl GST
$10.00 GST free
$15.00 GST free
|
Is RSA training mandatory in Tasmania?
Yes. In Tasmania, RSA training is mandatory for any person applying to hold a liquor licence, unless they are exempted by the Commissioner for Licensing. Exemptions may only be granted for special liquor licence applicants.
In addition, under the Liquor Licensing Act 1990, licensees must ensure that staff employed to serve liquor must undertake RSA training within three months of commencing employment.
Is AVELING’s course approved in Tasmania?
Yes. AVELING has been approved to offer the RSA training course by the Tasmanian Commissioner for Licensing.
Ready to begin the RSA course?
Click the enrol button to start learning!
Complete the course before you pay
Try our Responsible Service of Alcohol (RSA) online course with no risk. Exit at any time during the course and only pay upon completion. Once the course is successfully passed you will receive your Card in the mail.
Course and delivery costs
Once you’ve passed the course, your Statement of Attainment will be mailed out.
Course cost is $55.00. The following delivery charges may apply:
|
Regular Domestic Post
Express Domestic Post
East Victoria Park Pick Up
International Post
International Express Post
|
No charge
$7.40 incl GST
$10.00 incl GST
$10.00 GST free
$15.00 GST free
|
Who should do this course?
AVELING’s nationally accredited course is for SITHFAB009A Provide responsible service of alcohol. The course is appropriate for many people working in Victoria.
You should NOT undertake AVELING’s course if you:
- Work in premises with a packaged liquor licence like a bottle shop (both licensees and staff members)
- Work in a venue that has a condition on its liquor licence requiring employees to be RSA trained
- Or you’re applying for a new liquor licence.
(These people should complete an approved face-to-face course in Victoria.)
Ready to begin the RSA course?
Click the enrol button to start learning!
Complete the course before you pay
Try our Responsible Service of Alcohol (RSA) online course with no risk. Exit at any time during the course and only pay upon completion. Once the course is successfully passed you will receive your Card in the mail.
Course and delivery costs
Once you’ve passed the course, your Statement of Attainment will be mailed out.
Course cost is $55.00. The following delivery charges may apply:
|
Regular Domestic Post
Express Domestic Post
East Victoria Park Pick Up
International Post
International Express Post
|
No charge
$7.40 incl GST
$10.00 incl GST
$10.00 GST free
$15.00 GST free
|
Is RSA training mandatory in WA?
Yes. The RSA course is mandatory by Law for all persons serving or supplying alcohol.
In addition, under the Liquor Licensing Act 1990, licensees must ensure that staff employed to serve liquor must undertake RSA training within three months of commencing employment.
Is AVELING’s course approved in WA?
Yes. This course fulfils Western Australia’s mandatory RSA training requirements.
Ready to begin the RSA course?
Click the enrol button to start learning!
General information
Is the RSA course mandatory?
This depends on the state or territory you'll be working in.
See state-specific information for full details.
Can I look at the course on more than one computer?
Yes, our courses are distributed via the internet and can be accessed from any internet-enabled computer.
Can I enrol in more than one course?
Yes, you can enrol in as many courses as you want.
What if I don’t like this method of study?
No problems, you don’t usually pay for a course until you finish it, so simply stop using it.
How do I unsubscribe from a course?
Most courses have a certain time period in which your account is active. If you don’t want to continue with the course, simply wait until this time period is over and the system will automatically disable the account.
What personal details does AVELING hold? Are these forwarded to other organisations?
AVELING only keeps the personal details it has to keep for auditing and compliance purposes. As a requirement of certain courses, these may be passed on to other agencies, like the Training Accreditation Council.
We treat your personal details absolutely confidentially and will not pass your details on to third parties for demographical or advertising purposes.
What do I do if I’ve forgotten my password?
Click on the ‘Request your details’ link on the login page and fill in your details. Your password will be emailed to you.
Who can help me with technical difficulties?
Contact AVELING directly by phone on 1300 665 015 or click on the Contact Us link and send us an email.
How secure are online payments?
AVELING takes security very seriously and treats it with the highest importance. We encrypt all personal information and credit card details using Secure Sockets Layer (SSL) technology. You will know that your details are being encrypted when the letters “https:” appear in the address bar and a small padlock appears at the bottom of your browser.
For extra safety, AVELING will never e-mail or call you to ask you to disclose/verify your username and/or password or confirm credit card details. Any such requests should be disregarded.
What is it?
Group Bookings provide a simple way for you to arrange for payment and delivery before your users enrol in the course.
How does it work?
When your Group Booking account is set up, you will receive a unique code. Your users enter this code when they enrol and the system will automatically assign them to your group booking and they will not be required to pay when they complete.
What group booking options are there?
There are two basic type of group booking options:
- Limited Group Booking
Under this option, only a set number of people are able to use the group booking code. This option is great for companies who have a small number of users or require a set dollar amount for raising purchase orders.
- Unlimited Group Booking
Under this option, there is no limit on the number of people who can use the group booking code. This option is ideal for companies who have a large number of users and wish to be invoiced periodically according to the number of users completed.
Am I notified when someone uses my Group Booking Code?
Yes.
When we create your Group Booking, we ask for you to nominate a company contact and email address. Every time someone uses your Group Booking code, an email is automatically sent to your contact with the person's details. If this person is not authorised, just contact us and we will remove them from your account.
Can I remove someone from my account if a user doesn't complete the course?
Yes.
If one of users decides not to complete the course just contact us and we will remove them from your account (excludes non-completions due to assurance audits).
Can I receive a copy of their statement of attainment when they successfully complete course?
Yes.
If needed, we can set up your Group Booking account to automatically forward a copy of each user's statement of attainment by email when they have successfully completed the course.
Can I have their evidence of completion delivered to me instead of the individual?
Yes.
If needed, we can set up your Group Booking account to automatically deliver your users' evidence of completion to a nominated postal address.
What payment options are available?
You can either:
- Pre-pay for all users by credit card, debit card or cash (limited group bookings only).
- Pre-Pay for all users by purchase order (limited group bookings only and credit application required).
- Be invoiced weekly based on the number of persons who have completed the course during that period. (Limited or unlimited group booking; credit application required.)
Can I manage my Group Booking?
Yes.
Once the Group Booking is set up, we provide you with a user name and login for the portal. This account enables you to view your group booking account to:
- View the number of seats used and remaining.
- Search for specific users in your account and their progress.
- View and download each user's statement of attainment.
For more information
Our streamlined Group Booking process makes the set up process quick and convenient. Contact AVELING to set up a Group Booking account today!
Want to Customise the RSA Online Course?
Build on the strengths of AVELING’s highly popular and successful a Responsible Service of Alcohol (RSA) Online course and customise it to your organisation's needs and brand. By customising the course your company can:
- Add or tailor sections to reflect your in-house policies and procedures.
- Create specific examples, scenarios and case-studies that reflect your company's line of work.
- Build brand identity by customising and adding your corporate logo.
AVELING can also create reports that are tailored to your organisation's needs.
Contact us for a free consultation about developing a customised RSA course that meets your business needs.
View Pre-Course Information here
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Last updated:
7 February, 2012
Version: 2.0
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