RSA Responsible Service of Alcohol | AVELING TAS Online Training Course
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Overview
Responsible Service of Alcohol (RSA) is an engaging online course, using practical scenarios to cover relevant RSA laws, obligations and responsibilities. RSA training provides licensees, liquor serving staff and security employees with knowledge and awareness about the responsible service and consumption of liquor in premises where liquor is sold.
Completion of a Responsible Service of Alcohol course is mandatory in Tasmania for anyone who serves, supplies or sells alcohol on licensed premises. AVELING's course is valid in Tasmania and has been approved by Tasmania's Department of Treasury and Finance.
Staff who do not have the RSA qualification must be undertaking the course or be formally enrolled in it when they become employed. They must successfully complete the course within 3 months of commencing employment. More information can be found on Tasmania's Department of Treasury and Finance website.
Intended For
Anyone who serves, supplies or sells alcohol on licensed premises, including licencees.
Key benefits of AVELING's online Workplace Environmental Awareness course:
- Logon anywhere, anytime
This training course is available 24 hours a day, seven days a week. You can take the course anywhere on a laptop or standard PC with an Internet connection.
- Take it at your own pace
We keep track of your progress throughout the course. This enables you to take the course over several days or weeks if needed.
- Pay only on completion
Try this course obligation-free. If you don't finish, you don't pay.
- Group bookings also available
Employers can learn more about the benefits of group bookings here.
Learning Outcomes
- Sell or serve alcohol responsibly
- Assist customers to drink within appropriate limits
- Assess alcohol affected customers and identify customers to whom sale or service must be refused
- Refuse service in a polite manner and state reasons for the refusal.
Unit of Competency
- SITHFAB009A Provide responsible service of alcohol
Certification
On successful completion participants will receive a Statement of Attainment for the Unit of Competency outlined above from the SIT07 Training Package.
| Duration: |
3 to 4 hours |
| Time: |
Anytime |
| Dates: |
Anywhere using a standard computer and Internet
|
| Fee: |
$49.00 (GST free)
*Payment only on completion |
More Information
Complete The Course Before You Pay
Try our Responsible Service of Alcohol online course with no risk. Exit at any time during the course and only pay upon completion. Once the course is successfully passed and paid for, you'll receive your certificate in the mail.
Course and Delivery Costs
Course cost is $49.00. The following delivery charges may apply:
|
Regular Domestic Post
Express Domestic Post
East Victoria Park Pick Up
International Post
International Express Post
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No charge
$7.40 incl GST
$10.00 incl GST
$10.00 GST free
$15.00 GST free
|
Is the RSA course mandatory?
This depends on the state or territory you'll be working in.
More for information on state / territory RSA requirements.
Can I look at the course on more than one computer?
Yes, our courses are distributed via the internet and can be accessed from any internet-enabled computer.
Can I enrol in more than one course?
Yes, you can enrol in as many courses as you want.
What if I don’t like this method of study?
No problems, you don’t usually pay for a course until you finish it, so simply stop using it.
How do I unsubscribe from a course?
Most courses have a certain time period in which your account is active. If you don’t want to continue with the course, simply wait until this time period is over and the system will automatically disable the account.
What personal details does AVELING hold? Are these forwarded to other organisations?
AVELING only keeps the personal details it has to keep for auditing and compliance purposes. As a requirement of certain courses, these may be passed on to other agencies, like the Training Accreditation Council or WorkSafe.
We treat your personal details absolutely confidentially and will not pass your details on to third parties for demographical or advertising purposes.
What do I do if I’ve forgotten my password?
Click on the ‘Request your details’ link on the login page and fill in your details. Your password will be emailed to you.
Who can help me with technical difficulties?
Contact AVELING directly by phone on +(08) 9355 0100 or click on the Contact Us link and send us an email.
How secure are online payments?
AVELING takes security very seriously and treats it with the highest importance. We encrypt all personal information and credit card details using Secure Sockets Layer (SSL) technology. You will know that your details are being encrypted when the letters “https:” appear in the address bar and a small padlock appears at the bottom of your browser.
For extra safety, AVELING will never e-mail or call you to ask you to disclose/verify your username and/or password or confirm credit card details. Any such requests should be disregarded.
Information accurate as of 11/11/2011.
Australian Capital Territory (ACT)
Mandatory from 1 December 2011.
The Office of Regulatory Services (ORS) has mandated that RSA training will become mandatory from 1 December 2011.
Prior June 2011, all currently approved providers of RSA (including AVELING) can provide the course. It is anticipated that after June 2011, the ACT Commissioner for Fair Trading will select approved training organisations, who will become the only organisations who can provide this course. Licensees, security and staff will have a further six months to complete the approved RSA course i.e. by 1 December 2011.
AVELING is currently working towards gaining approval from the ACT Commissioner for Fair Trading. |
Yes.
This is a Nationally Accredited Course, so it is approved in the ACT. |
New South Wales (NSW)
Yes.
Responsible service of alcohol training is mandatory for licensees and serving and security staff under the NSW liquor laws.
This includes volunteers and club directors who serve liquor from time to time. This training program must also be completed by security staff who have crowd control duties at licensed premises. |
No.
RSA training conducted interstate is not recognised in NSW. Only RSA courses approved by the NSW Office of Liquor, Gaming & Gaming Racing are recognised. |
Northern Territory (NT)
Yes.
Changes to legislation in late 2008 now make it obligatory for anyone who serves alcohol to be RSA certified. New staff must obtain their RSA within one month of employment. |
Yes.
This course fulfils the Northern Territory’s mandatory RSA training requirements. |
Queensland (QLD)
Yes.
Licensees must ensure that the following people have completed an RSA training course:
- the licensee (if an individual)
- approved managers
- any staff member at the premises who serves or supplies liquor
Staff members include bartenders, glass collectors, floor hostesses, room service staff. |
Yes.
This course fulfils Queenslands’s mandatory RSA training requirements and is approved by the Office of the Office of Liquor and Gaming Regulation (OLGR).
Persons from other Australian states/territories, who move to Queensland, must undertake an approved bridging course (and must already hold an approved RSA qualification in 'SITHFAB009A Provide responsible service of alcohol'). Full details can be found here. |
South Australia (SA)
According to the Office of the Liquor & Gambling Commissioner (OLGC) website:
The licensing authority must be satisfied that a person who is to be approved as:
- a responsible person, or
- a person who is to hold a licence and personally supervise and manage the business, or
- a person in a position of authority who will be actively involved in the supervision and management of the business
has the appropriate knowledge, skills and experience for that purpose.
If the licensing authority considers that the applicant does not possess the appropriate knowledge, skills and experience then the authority may require the applicant to undergo specific training within a specified period of time after the grant or transfer of the licence as a condition of approval.
|
Yes.
This course fulfils South Australia’s RSA training requirements. |
Tasmania (TAS)
Yes.
In Tasmania, RSA training is mandatory for any person applying to hold a liquor licence, unless they are exempted by the Commissioner for Licensing. Exemptions may only be granted for special liquor licence applicants.
In addition, under the Liquor Licensing Act 1990, licensees must ensure that staff employed to serve liquor must undertake RSA training within three months of commencing employment. |
Yes.
AVELING has been approved to offer the RSA training course by the Tasmanian Commissioner for Licensing. |
Victoria (VIC)
|
AVELING’s nationally accredited course is for SITHFAB009A Provide Responsible Service of Alcohol. The course is appropriate for many people working in Victoria.
You should NOT undertake AVELING’s course if you:
- Work in premises with a packaged liquor licence like a bottle shop (both licensees and staff members)
- Work in a venue that has a condition on its liquor licence requiring employees to be RSA trained
- Or you’re applying for a new liquor licence.
(These people should complete an approved face-to-face course in Victoria.)
|
Western Australia (WA)
Yes.
The RSA course is mandatory by Law for all persons serving or supplying alcohol. |
Yes.
This course fulfils Western Australia’s mandatory RSA training requirements. |
What is it?
Group Bookings provide a simple way for you to arrange for payment and delivery before your users enrol in the course.
How does it work?
When your Group Booking account is set up, you will receive a unique code. Your users enter this code when they enrol and the system will automatically assign them to your group booking and they will not be required to pay when they complete.
What group booking options are there?
There are two basic type of group booking options:
- Limited Group Booking
Under this option, only a set number of people are able to use the group booking code. This option is great for companies who have a small number of users or require a set dollar amount for raising purchase orders.
- Unlimited Group Booking
Under this option, there is no limit on the number of people who can use the group booking code. This option is ideal for companies who have a large number of users and wish to be invoiced periodically according to the number of users completed.
Am I notified when someone uses my Group Booking Code?
Yes.
When we create your Group Booking, we ask for you to nominate a company contact and email address. Every time someone uses your Group Booking code, an email is automatically sent to your contact with the person's details. If this person is not authorised, just contact us and we will remove them from your account.
Can I remove someone from my account if a user doesn't complete the course?
Yes.
If one of users decides not to complete the course just contact us and we will remove them from your account (excludes non-completions due to assurance audits).
Can I receive a copy of their statement of attainment when they successfully complete course?
Yes.
If needed, we can set up your Group Booking account to automatically forward a copy of each user's statement of attainment by email when they have successfully completed the course.
Can I have their evidence of completion delivered to me instead of the individual?
Yes.
If needed, we can set up your Group Booking account to automatically deliver your users' evidence of completion to a nominated postal address.
What payment options are available?
You can either:
- Pre-pay for all users by credit card, debit card or cash (limited group bookings only).
- Pre-Pay for all users by purchase order (limited group bookings only and credit application required).
- Be invoiced weekly based on the number of persons who have completed the course during that period. (Limited or unlimited group booking; credit application required.)
Can I manage my Group Booking?
Yes.
Once the Group Booking is set up, we provide you with a user name and login for the portal. This account enables you to view your group booking account to:
- View the number of seats used and remaining.
- Search for specific users in your account and their progress.
- View and download each user's statement of attainment.
For more information
Our streamlined Group Booking process makes the set up process quick and convenient. Contact AVELING to set up a Group Booking account today!
Want to Customise the RSA Online Course?
Build on the strengths of AVELING’s highly popular and successful a Responsible Service of Alcohol Online course and customise it to your organisation's needs and brand. By customising the course your company can:
- Add or tailor sections to reflect your in-house policies and procedures.
- Create specific examples, scenarios and case-studies that reflect your company's line of work.
- Build brand identity by customising and adding your corporate logo.
AVELING can also create reports that are tailored to your organisation's needs.
Contact us for a free consultation about developing a customised RSA course that meets your business needs.
View Pre-Course Information here
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