Fundamentals of Supervision

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Overview

Leading others can be a tough job. As a supervisor you may be required to direct, encourage, motivate and help your staff to achieve their highest potential. At the same time you must complete your own tasks and meet business goals.

This practical, interactive two-day course covers the essential aspects of being an effective supervisor. The skills learnt, will help to increase performance and deal confidently with team members.

The course will focus on delegation, time management techniques, leadership strategies, goal setting and conflict resolution.

Intended for

Newly appointed supervisors, experienced supervisors without formal training, leading hands or those ready to take the next step in their career.

Learning Outcomes

• Identify the role of a supervisor
• Establish effective workplace relationships
• Promote team effectiveness
• Communicate effectively at all levels

Qualification Pathyway

Successful course participants have the option of completing a work based project covering two units of competency that can contribute to the achievement of a Certificate IV or Diploma qualification.

Certificate IV in FLM	BSBWOR401A Establish effective workplace relationships BSBWOR402A Promote team effectiveness
Diploma of Management	BSBWOR401A Establish effective workplace relationships BSBWOR502B Ensure team effectiveness

Certification

On successful completion of workplace assignments, a Statement of Attainment will be issued for the nominated Units of Competency.

General Information

• Must bring identification
• Minimum dress standard - neat casual, enclosed footwear and no singlets
• Light lunch, morning and afternoon tea included

Cancellation Policy

To cancel a booking for a course that runs for two or more days, 8 working days are required to enable a full refund, if between 4 and 7 working days a 50% fee will be incurred. Any cancellation less than 3 working days will incur full costs.

Duration:	2 days
Time:	8.30am to 4.00pm
Fees:	$550.00* (including GST on catering)
Dates 2012:	February April May July August October November	02 - 03 12 - 13 03 - 04 05 - 06 30 - 31 04 - 05 01 - 02

View Course Flyer here

View Pre-Course Information here

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