Learn how to efficiently and effectively perform a Job Safety Analysis.
A comprehensive look into leading and managing team effectiveness, people performance and team communication, this course is the first part to our BSB51915 Diploma of Leadership and Management.
Join us as we look at the fundamentals of customer service and how you can be confident and problem solve as you apply techniques to deal with customer-related challenges.
Keep your meetings on track and make sure that they are productive and effective.
The 1 day Lumina Leader Workshop equips you with tools to aid you in leading others by understanding about yourself and the people within your group.
Based on the highly individualised Lumina Spark Portrait, the 1 day Lumina Spark Workshop is an interactive experience in which learners explore who they are and how to improve their working relationships.
Lumina Practitioners are experts in their field. Joining this community will provide you with the support needed to design and deliver memorable, customised interventions, using the world-class Lumina Spark Portraits.
Learn what change is and how we can adapt to it, and then how to identify and implement suitable strategies for addressing change in the workplace.
An important course to help you keep on track! Make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.
Gain the knowledge and skills to become an approved manager at licensed premises in Western Australia.