Learning Outcomes
  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively
What is Included?
  • Course tuition from our experienced trainers
  • Comprehensive student manual
  • Fully catered morning & afternoon tea
  • Fully catered lunch
  • Free flowing tea, coffee and filtered water throughout the duration of the course
  • Complementary WiFi
  • Pens & notepad
  • Post course support
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At a Glance

Course Dates

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Course Cost

$295 (incl. GST)

Duration

1 day

Delivery

Classroom

Intended for

Anyone who needs to improve their communication skills at work.

Certification

A certificate of participation will be emailed at the end of the course.

Additional Info

If you have eight (8) or more participants, this course can be presented at your workplace using customised site based examples.
General Information
Cancellation Policy
Recognition of Prior Learning

Pre Enrolment Information