Learning Outcomes
Learning Outcomes
  • Identify the role of a supervisor
  • Establish effective workplace relationships
  • Promote team effectiveness
  • Communicate effectively at all levels
  • Develop trust and confidence
  • Plan to achieve outcomes
  • Managing and motivating teams
  • Resolve conflict for positive outcomes
  • Liaise effectively with management
  • Present engaging meetings
Units of Competency

BSBLDR402 Lead effective workplace relationships 

BSBLDR403 Lead team effectiveness


What is Included?
  • Course tuition from our experienced trainers
  • Comprehensive student manual
  • Fully catered morning & afternoon tea
  • Fully catered lunch
  • Free flowing tea, coffee and filtered water throughout the duration of the course
  • Complimentary WiFi
  • Pens & notepad
  • Post course support
Student Feedback

“Fantastic Presentation” – Broadspectrum

”As an ex-soldier of 8 years I found the course content very informative & enjoyable” – Casey Paniora Goldfields Crane Hire

Book Now Contact Us
At a Glance

Course Dates


Course Cost

$590 (GST free)


  • In Class Component - 2 Days
  • Workplace Assessments - 12 months to complete
  • Delivery


    Intended for

    Supervisors and team leaders without formal training or those seeking the next step in their career progression.


    A Statement of Attainment will be issued for the Units of Competency BSBLDR402 Lead effective workplace relationships and BSBLDR403 Lead team effectiveness after being deemed competent having successfully:

    1. Attended the course and completed all in class assessments.
    2. Completed all the relevant workplace assessments.

    Workplace assessments must be submitted within 12 months of completing the course.

    Additional Info

    Unique Student Identifier
    General Information
    Cancellation Policy
    Recognition of Prior Learning

    Pre-Course Information