Gain the knowledge and skills to sell and serve alcohol responsibly, in compliance with liquor laws and as required by your workplace’s policies and procedures.
Our Responsible Service of Alcohol (RSA) course looks at how to apply harm-minimisation strategies that reduce the likelihood customers will become intoxicated, by identifying those who are consuming alcohol irresponsibly or showing signs of intoxication and stopping serving them.
This course covers the following topics:
- Sell or serve alcohol responsibly
- Assist customers to drink within appropriate limits
- Assess alcohol-affected customers and identify customers to whom sale or service must be refused
- Implement harm minimisation strategies to minimise likelihood of customer intoxication, e.g. by promoting food, low-strength drinks and non-alcoholic drinks
- Monitor customer behaviour and refuse service to intoxicated patrons in a polite manner, stating reasons for refusal
Through interactive content and realistic scenarios, upon successful completion of this course you will be able to effectively:
- Serve standard-sized drinks and assist customers to drink within appropriate limits
- Manage customers who are intoxicated or disorderly
- Deal with juveniles and prevent them consuming or obtaining alcohol
Unit of Competency:
SITHFAB002 Provide responsible service of alcohol
Upon enrolling, you will have access to the course for 90 days. Within this time, you must successfully complete:
- online learning
- written questions
- verbal assessment
- assurance audit*
The verbal assessment and assurance audit are carried out over the phone.
The session will take about 15 minutes and must be completed within 30 days of completing the online learning component.
If participants have not successfully completed all above components within 90 days of enrolment, they will be required to re-enrol in the course.
* AVELING conducts assurance audits on all learners completing nationally recognised online courses to verify identification and ensure the learner completed the course themselves.
Is RSA training mandatory in WA?
The RSA course is mandatory by Law for all persons serving or supplying alcohol.
In addition, under the Liquor Licensing Act 1990, licensees must ensure that staff employed to serve liquor must undertake RSA training within three months of commencing employment.
Is AVELING’s course approved in WA?
This course fulfils Western Australia’s mandatory RSA training requirements.
$55 (GST free)
Anyone who serves, supplies or sells alcohol on licensed premises, including licensees.
A Statement of Attainment will be issued upon successful completion.