The New Supervisor

This workshop is for people who are new supervisors or who are interested in moving into a supervisory position, as well as those who are team leaders or part-time supervisors.

This two-day course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Learn how to deal with day-to-day issues in a productive and supportive environment.

Pre Course  Work for Candidates

Before attending the course please download the Lumina Splash App. It can be found at either:
Google Play:
https://play.google.com/store/apps/details?id=com.luminalearning.splash

ITunes:
https://itunes.apple.com/us/app/lumina-splash/id952353274?ls=1&mt=8

You don’t need to do anything else apart from download the app prior to the course. During the course you will create your own Lumina Splash. If you don’t have a mobile phone – don’t worry we will be able to work around this.

At the end of this workshop, you will be better able to:

• Adjust to the supervisor’s role with confidence
• Identify key behaviours and motivators that you can develop to enhance your supervisory skills
• Identify two different leadership models and explore ways to use this knowledge to improve your team’s performance
• Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees
• Use time management and planning techniques to maximise your success
• Develop a technique for giving instructions that are clear and understood
• Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent