The New Supervisor

At the end of this workshop, you will be better able to:

• Adjust to the supervisor’s role with confidence
• Identify key behaviours and motivators that you can develop to enhance your supervisory skills
• Identify two different leadership models and explore ways to use this knowledge to improve your team’s performance
• Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees
• Use time management and planning techniques to maximise your success
• Develop a technique for giving instructions that are clear and understood
• Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent

• Course tuition from our experienced trainers
• Comprehensive student manual
• Fully catered morning & afternoon tea
• Fully catered lunch
• Free flowing tea, coffee and filtered water throughout the duration of the course
• Complimentary WiFi
• Pens & notepad
• Post course support

Pre Course Work for Candidates
Before attending the course please download the Lumina Splash App. It can be found at either:
Google Play:
https://play.google.com/store/apps/details?id=com.luminalearning.splash

ITunes:
https://itunes.apple.com/us/app/lumina-splash/id952353274?ls=1&mt=8

You don’t need to do anything else apart from download the app prior to the course. During the course you will create your own Lumina Splash. If you don’t have a mobile phone – don’t worry we will be able to work around this.

“Clive was a great trainer. Helped me learn a lot more about supervising. ”
Damian Malout