Hospitality & Retail

Click on your State or Territory to view the most relevant materials. There may be some slight differences in course content from one State or Territory to the next.

Learn the fundamentals of customer service, with tips on how to provide excellent customer service to boost your bottom line.

You'll learn the skills and knowledge to work hygienically when handling food and ensure the safety of food during its storage, preparation, display, service and disposal.

You'll learn the skills and knowledge to work hygienically when handling food with this nationally recognised training. Planning to work in NSW? Take a look here to ensure you receive the NSW Food Safety Supervisor Certificate.

Gain the knowledge and skills to become an approved manager at licensed premises in Western Australia.

Gain the knowledge and skills to become an approved manager at licensed premises in Western Australia.

Open up your opportunities as you learn how to manage and supervise environments where alcohol is supplied or sold to the general public.

Build on the knowledge and skills learned in the MLP 1 course.

Learn about managing environments where liquor is produced or sold wholesale.

Gain the knowledge and skills to sell and serve alcohol responsibly, in compliance with liquor laws and as required by your workplace's policies and procedures.