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Learn the fundamentals of customer service, with tips on how to provide excellent customer service to boost your bottom line.
Management of Licensed Premises MLP 1 (online) (MLPLCA401A Manage legislative responsibilities for the sale, supply and service of liquor)
Gain the knowledge and skills to become an approved manager of licensed premises in Western Australia.
Management of Licensed Premises MLP 2 (online) (MLPLCA402A Manage premises for the sale, supply or service of liquor to the public)
Open up your opportunities as you learn how to manage and supervise premises where alcohol is supplied or sold to the general public.
Learn how you can identify, plan and perform manual handling tasks to help make sure your workplace remains safe and injury-free.
This course will help you to properly identify, plan and perform manual handling tasks to help make sure your retail or warehouse workplace remains safe and injury-free.
Responsible Service of Alcohol (RSA) (SITHFAB002 Provide responsible service of alcohol) – Western Australia
Looking to work or volunteer in a position that requires you to serve alcohol? It's a requirement that you hold a Responsible Service of Alcohol (RSA) Certificate that is current and accredited.