Purpose
Aveling is committed to the ongoing development, implementation and maintenance of a quality management system and an environment that fosters continuous improvement.
Scope
This policy covers all aspects of Aveling’s business operations.
Responsibility
All Aveling management, employees and contractors have a responsibility to understand the importance of their individual roles and remain fully committed to meeting or exceeding customer expectations, while adhering to and continually improving the quality management system.
Policy
To achieve this commitment in the delivery of quality training and assessment services, Aveling will employ a risk-based and process approach to ensure:
In support of this policy, quality objectives and measurable key performance indicators (KPI’s) will be developed and are systematically and regularly measured to monitor and improve business operations.
Policy Review
This policy will be reviewed annually to ensure continuing suitability in line with Aveling’s strategic plan.
V2.8 November 2023
Aveling acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.
© 1996 – 2024 Tony Aveling and Associates Pty Ltd | ABN: 59 079 264 654 | RTO Code 50503 | Website by Net Search