Hospitality and Retail

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Hospitality and Retail Courses

From RSA to customer service and leadership, hospitality and retail workers perform best when they have the skills, knowledge and required training.

Customer Service Skills

Gain valuable insights to excel in the field of customer service.

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Drug and Alcohol Awareness

Understand the effects of alcohol and other drugs, and the dangers they present in the workplace.

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Lead Customer Focused Teams

Explore the fundamentals of customer service and drive exceptional customer service within your organisation.

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Management of Licenced Premises (MLP) 1

Gain the knowledge and skills to become an approved manager of licensed premises in Western Australia.

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Management of Licenced Premises (MLP) 2

Learn how to manage and supervise premises where alcohol is supplied or sold to the general public.

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Managing Your Mates

Learn how to make a successful step up from team mate to team leader

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Manual Handling for Hospitality

Learn how to identify, plan and perform manual handling tasks to help make sure your workplace remains safe and injury-free.

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Manual Handling for Retail and Warehouse

Learn how to identify, plan and perform manual handling tasks to help make sure your workplace remains safe and injury-free.

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Mental Health Awareness

In this FREE short online course, you will learn what mental health is, and why it is so important.

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