Gain the knowledge and skills to sell and serve alcohol responsibly, in compliance with liquor laws and as required by your workplace’s policies and procedures.
The Responsible Service of Alcohol (RSA) (SITHFAB021 Provide responsible service of alcohol) – WA provides you with the knowledge and skills to sell and serve alcohol responsibly, in compliance with liquor laws in Western Australia and as required by your workplace’s policies and procedures.
As part of this Nationally Recognised course, you will learn how to apply harm-minimisation strategies that reduce the likelihood customers will become intoxicated, by identifying those who are consuming alcohol irresponsibly or showing signs of intoxication, and refusing service stopping serving them.
This includes how to monitor customer behaviour, assessing alcohol-affected customers, and how to refuse service to intoxicated patrons in a polite manner, stating reasons for refusal.
This course is delivered via Aveling’s online Learning Management Syatem (LMS). Once you have booked and paid, you will receive a booking confirmation email containing a link to gain access to the system and your course.
This course covers the following topics:
Upon enrolling, you will have access to the course for 90 days. Within this time, you must successfully complete:
The verbal assessment is carried out with the Assessor over video conference. To complete the verbal assessment, you will need:
If learners have not successfully completed all above components within 90 days of enrolment, they will be required to re-enrol in the course.
Please note: the assessment for this course is conducted in English and must be completed without the aid of a translator.
We would love to hear from you! Whether you have questions about our course offerings, need assistance with booking, or simply want to share your feedback, our team is here to help.
Book a course today or contact our team to discuss your needs: