Gain the knowledge and skills to sell and serve alcohol responsibly, in compliance with liquor laws and as required by your workplace’s policies and procedures.
The Responsible Service of Alcohol (RSA) (SITHFAB021 Provide responsible service of alcohol) – Tasmania provides you with the knowledge and skills to sell and serve alcohol responsibly, in compliance with liquor laws in Tasmania and as required by your workplace’s policies and procedures.
As part of this Nationally Recognised course, you will learn how to apply harm-minimisation strategies that reduce the likelihood customers will become intoxicated, by identifying those who are consuming alcohol irresponsibly or showing signs of intoxication, and refusing service stopping serving them.
This includes how to monitor customer behaviour, assessing alcohol-affected customers, and how to refuse service to intoxicated patrons in a polite manner, stating reasons for refusal.
This course is delivered via Aveling’s online Learning Management System (LMS). Once you have booked and paid, you will receive a booking confirmation email containing a link to gain access to the system and your course.
This course covers the following topics:
Upon enrolling, you will have access to the course for 90 days. Within this time, you must successfully complete:
The verbal assessment is carried out with the Assessor over video conference. To complete the verbal assessment, you will need:
If learners have not successfully completed all above components within 90 days of enrolment, they will be required to re-enrol in the course.
Please note: the assessment for this course is conducted in English and must be completed without the aid of a translator.
Upon successful completion of all learning and assessments for this course, you will receive a statement of attainment for the following Nationally Recognised Unit of Competency:
SITHFAB021 Provide responsible service of alcohol
Through interactive content and realistic scenarios, upon successful completion of this course you will be able to effectively:
English language requirement
A conversational level of English is required to complete this course, as during the assessment you will be required to read and interpret signs and procedures and communicate clearly in English.
Whilst learners under the age of 18 may complete the course (with permission from a parent or guardian) they will be unable to commence employement at a licensed venue until they have turned 18.
Technology requirements
You also require access to a computer and the internet in order to access our online Learning Management System.
Learner Support Service
Our Learner Support Service can provide extra support as needed to help you in understanding the course material or assessments.
Three (3) two-hour support workshop sessions are included free with each Nationally Recognised course you are enrolled in. Additional support can be arranged, if needed, at a cost of $120 per hour.
Is RSA training mandatory in Tasmania?
Yes. In Tasmania, RSA training is mandatory for any person applying to hold a liquor licence, unless they are exempted by the Commissioner for Licensing. Exemptions may only be granted for special liquor licence applicants.
In addition, under the Liquor Licensing Act 1990, licensees must ensure that staff employed to serve liquor must undertake RSA training within three months of commencing employment.
Is Aveling’s course approved in Tasmania?
Yes. Aveling has been approved to offer the RSA training course by the Tasmanian Commissioner for Licensing.
We would love to hear from you! Whether you have questions about our course offerings, need assistance with booking, or simply want to share your feedback, our team is here to help.
Book a course today or contact our team to discuss your needs:
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