Webinar: Good Customer Service During COVID

What does good customer service look like during a pandemic?

This webinar explores the difficult situations likely to be faced by service staff in the time of COVID and how to address them whilst maintaining the principles of good customer service.

Date: 31 March
Time: 12pm AWST
Cost: $25

Book now: bit.ly/AvelingCovidWebinar

Topics covered:

• Setting up COVID safe procedures
• How to handle government mandates such as proof of vaccination, mask wearing etc
• Maintaining a positive customer experience whilst communicating key information and requirements
• Dealing with difficult customers, including techniques for staying calm

Empower yourself and your staff with tools and techniques to maintain good customer service amidst the challenges of a pandemic.