Learning Outcomes

Through interactive content and realistic scenarios, upon successful completion of this course you will be able to effectively:

  • Serve standard-sized drinks and assist customers to drink within appropriate limits;
  • Manage customers who are intoxicated or disorderly;
  • Deal with juveniles and prevent them consuming or obtaining alcohol.

Upon successful completion of all learning and assessments for this course, you will receive a statement of attainment for the Nationally Recognised Unit of Competency:

SITHFAB002 Provide responsible service of alcohol


Upon enrolling, you will have access to the course for 90 days. Within this time, you must successfully complete:

  • online learning
  • written questions
  • verbal assessment
  • assurance audit*

The verbal assessment and assurance audit are carried out over the phone.

The session will take about 15 minutes and must be completed within 30 days of completing the online learning component.

If participants have not successfully completed all above components within 90 days of enrolment, they will be required to re-enrol in the course.

* AVELING conducts assurance audits on all learners completing nationally recognised online courses to verify identification and ensure the learner completed the course themselves.

More Information
Is RSA training mandatory in Queensland?

Yes. Licensees must ensure that the following people have completed an RSA training course:

  • the licensee (if an individual)
  • approved managers
  • any staff member at the premises who serves or supplies liquor

Staff members include bartenders, glass collectors, floor hostesses, room service staff.

Is AVELING’s course approved in Queensland?

Yes. This course fulfils Queensland’s mandatory RSA training requirements and is approved by the Office of Liquor and Gaming Regulation (OLGR).

Enrol Now View Course Demo
At a Glance


$55 (GST free)




Upon enrolment you will have 90 days in which to complete:

  • Online Component - 4 hours
  • Written questions and assurance audit

  • Certification

    Statement of Attainment

    Qualification status


    Additional Info

    Group Bookings

    Pre-Course Information