The course looks at how to apply harm-minimisation strategies that reduce the likelihood customers will become intoxicated, by identifying those who are consuming alcohol irresponsibly or showing signs of intoxication, and stopping serving them.
Through interactive content and realistic scenarios, you’ll learn how to effectively:
- Serve standard-sized drinks and assist customers to drink within appropriate limits
- Manage customers who are intoxicated or disorderly
- Deal with juveniles and prevent them consuming or obtaining alcohol
Unit of Competency:
- SITHFAB002 Provide responsible service of alcohol
- Sell or serve alcohol responsibly
- Assist customers to drink within appropriate limits
- Assess alcohol-affected customers and identify customers to whom sale or service must be refused
- Implement harm minimisation strategies to minimise likelihood of customer intoxication, e.g. by promoting food, low-strength drinks and non-alcoholic drinks
- Monitor customer behaviour and refuse service to intoxicated patrons in a polite manner, stating reasons for refusal
Is RSA training mandatory in South Australia?
Yes. Under the ‘Liquor Licensing Act 1997 General Code of Practice Guidelines’, a licensee must:
- Ensure that all staff involved in the service or supply of liquor on the licensed premises complete nationally accredited responsible service of alcohol training
Is AVELING’s course approved in South Australia?
Yes. This course is fully accredited by the Australian Skills Quality Authority (ASQA) and fulfils South Australia’s RSA training requirements.
AVELING conducts assurance audits of participants completing Nationally Recognised eLearning courses to verify identification and ensure the participant did the course themselves.
Participants doing Nationally Recognised eLearning courses must be subjected to AVELING’s assurance audit process within 12 months of course enrolment and successfully pass the assurance audit to complete the course and receive certification. If this does not occur, they may have to redo the course.
$55 (GST free)
4 hours plus assessments
Anyone who serves, supplies or sells alcohol on licensed premises, including licensees.
A Qualification or Statement of Attainment will be issued.