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Health and Safety Leadership

How to build a safety-first culture: a win-win for employers and employees

As a business leader, how often do you stop to consider whether your employees are truly engaged in your Work Health and Safety (WHS) initiatives? Have you noticed if they see the value in safety training, or do they treat it as just another tick-box exercise?

Engaging employees in WHS training and building a safety culture is not just about compliance, it’s about creating a work environment where safety is embedded into the daily mindset, making employees feel empowered, secure, and part of the company’s success. By fostering this culture, you can see improvements in productivity, employee satisfaction, and overall business success.

More than compliance

Western Australia’s Work Health and Safety Act 2020 (WHS Act) outlines a clear duty of care for employers to protect the health and safety of their workers. It mandates that employers must not only provide a safe working environment but also ensure that employees are well-trained in identifying and managing hazards, including psychosocial and physical risks. However, achieving compliance is just the start. A true safety-first culture can lead to greater employee engagement, satisfaction, and retention.

According to a 2019 Safe Work Australia report, companies that foster a positive safety culture experience 25% fewer injuries compared to those that don’t. This reduces absenteeism and compensation claims, directly impacting productivity and reducing financial risk. A safety-first culture ensures that employees understand that safety is everyone’s responsibility, reducing accidents and creating a more harmonious workplace.

Building a safety-first culture

Employers in Western Australia are legally required to ensure that workplaces are free from hazards and that training is ongoing and comprehensive. Here’s how to cultivate a safety-first culture:

1. Leadership commitment to safety

The WHS Act places the onus on employers to take proactive measures in maintaining safety. Employers must take steps to mitigate risks, ensure training is completed, and potentially most impactful: model safe behaviours, ensuring that workers see safety as a company-wide priority. A study by The Australian Safety Institute (2018) found that companies with strong leadership involvement in safety initiatives reported a 35% reduction in workplace injuries and improved employee trust in the organisation’s commitment to health and safety, proving a real impact through leadership.

2. Creating an open, inclusive communication channel

Employees need to feel comfortable reporting hazards without fear of retaliation. Employers should create systems where safety issues are taken seriously and acted upon promptly. Providing employees with clear, accessible ways to report safety issues, such as anonymous reporting systems or regular safety meetings, fosters a culture of transparency and trust.

3. Addressing psychosocial hazards

The WHS Act also addresses the need to identify and manage psychosocial risks such as stress, bullying, and mental health concerns. Addressing these issues through training on managing psychosocial hazards in the workplace, open communication, and offering mental health resources is critical for maintaining overall workplace safety.

A report by Safe Work Australia (2019) showed that workplaces that actively address these issues experience lower absenteeism and improved worker well-being. In fact, organisations that implement mental health programs and stress management training report a 25% reduction in mental health-related absenteeism.

4. Cultural safety: a key to inclusivity

Given Australia’s multicultural workforce, cultural safety is vital in creating an inclusive environment. Western Australia’s WHS Act mandates that employers must ensure the workplace is free from any discrimination or harassment, creating a culture where all employees feel valued. Cultural safety training helps employees respect different backgrounds, beliefs, and perspectives, fostering an inclusive environment where everyone feels valued. This contributes not only to a safer workplace but also to higher retention rates and improved team dynamics.

5. Recognition and rewards for safety engagement

Recognising and rewarding employees for their safety efforts can drive engagement. WorkSafe Victoria reported in 2019 that workplaces that implemented employee recognition programs for safety behaviour saw 20% higher engagement in safety initiatives. Recognising employees for reporting hazards, completing training, and practicing safe behaviours helps reinforce the importance of safety and encourages ongoing participation.

Engaging Employees: make training fun and relevant

Employee engagement in WHS training is essential to building a lasting culture of safety. To make safety training more than just an obligation, businesses need to consider how to make it interactive, enjoyable, and tailored to the unique needs of their workforce.

Engaging a provider who specialises in quality, engaging and compliant training is key. A Registered Training Organisation (RTO) meets the requirements of the Australian Skills Quality Authority (ASQA) for training components, but a quality RTO provider goes beyond that to ensure impact back at the workplace.

Key ways RTO’s like Aveling accomplish this include:

  • Incorporating industry knowledge – requirements for WHS training can differ depending on industry, and so as well as ensuring your people are educated on the right topics, for example chemical spills, fatigue management, or manual handling; knowing your training has been developed with input from industry experts ensures your people will receive relevant and up-to-date training.
  • Making learning interactive – incorporating elements like quizzes, challenges, and interactive simulations make the learning process more enjoyable. Whether training is in the classroom or online, adding an element of interactivity makes learning fun, and in turn, content more memorable.
  • Real-world scenarios – training should focus on realistic, relatable scenarios that employees may encounter in their day-to-day tasks. This helps make it more meaningful and easier to apply back in the workplace. Where situations and requirements are particularly niche, bespoke courses make sure your people get the understanding of organisation specific challenges and processes they need.
  • Varied delivery mode – short, bite-sized sessions delivered via digital platforms is great for key topics needed in inductions or for employees to refresh their knowledge. For in-depth topics, particularly Nationally Recognised courses, ASQA has strict requirements to make sure students receive all the information they need and are assessed correctly. This might require time in the classroom, whether that be facilitated at the workplace or a training facility. A choice of modes also helps employers provide the right training for their people.

A win-win for employers and employees

By prioritising WHS training, fostering a safety-first culture, and ensuring compliance with WA’s Work Health and Safety Act 2020, employers create a safer, more productive work environment. Engaged employees, who enjoy and value safety training, contribute to a workplace culture that reduces incidents, boosts morale, and improves business outcomes. The result is not just legal compliance but also a sustainable business model with higher productivity, lower costs, and improved employee retention. In the end, a strong safety culture is a win-win for both employers and employees.

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If you’d like to engage a quality RTO with nearly three decades specialising in WHS in WA, look no further than Aveling. Contact our team to discuss your needs now.

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Meet our trainers

Meet Laura Fall!

 

This week we are happy to introduce you another one of our wonderful assessors, Laura!

Laura is one of online assessors who predominantly helps out our learners with their White Card or RSA assessments. Find out more about Laura in the attached video.

Stay tuned to learn about more of our experts in the classroom!

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Meet our trainers

Meet Kelly Terry!

 

This week we are happy to introduce another one of our wonderful trainers, Kelly Terry!

Kelly is one of our expert trainers who predominantly teaches our Nationally Accredited qualifications. Find out more about Kelly in this video.

If you would like to begin your journey to become a trainer like Kelly, it has never been easier to do so!

Find out about our TAE40122 Certificate IV in Training and Assessment.

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Uncategorised

What’s your learning style?

Did you know that everyone has a preferred way of learning? There are four distinct learning styles:

👁️ Visual – you prefer the use of images, maps and graphics over words.

👂 Auditory – you understand best by taking in information through listening or speaking, e.g. in lectures, live classrooms or group discussions. You remember things that you are told verbally.

📖 Reading and writing – you are a note taker and read your study notes in order to process information.

🖐️ Hands-on (Kinaesthetic) – you learn best by ‘doing’ rather than watching.

No matter your preferred learning style, our course offering is designed to incorporate every style, and our expert trainers will work with you, in a way that is best for you.

Explore our courses or contact us to discuss your needs and begin your journey to Achieve More today!

Categories
Leadership

The green economy is here: Bridging the skills gap with inspiring leadership

Like the rest of the world, Australia is facing a skills shortage. This is highlighted in the scarcity of skills required by the green economy and in WA, this is complicated by a heavy reliance on the fossil fuel sector.

To harness the economic potential of renewable energy and other green industries, we need a plethora of new skilled workers. However, one of the greatest challenges to growing the green economy lies in bringing about effective change across legislation, political strategies, industry practices, and the organisations that form the backbone of our economy.

How do we bring about change? It starts from the top, with effective and inspirational leadership.

Skills shortages extend beyond merely increasing numbers and re-skilling blue-collar workers; leaders don’t stop up-skilling when they reach senior roles, either. Lifelong learning ensures leaders have the capabilities to lead the changing demographics of their teams, in line with new legislation, societal expectations, and using the latest best-practice thinking.

The green economy combines sustainability, environmental stewardship, finding shared value and innovative business models, and requires a range of soft skills in addition to technical expertise.

The global focus on environmental, social, and governance (ESG) requires more than an understanding of what ESG means. Leaders need to refine their skills in change management, communication, collaboration, and strategic development. These soft skills are vital for fostering innovation, collaboration, and adaptability in this dynamic landscape.

The following outlines key soft skills that are critical in the unfolding green economy:

Collaboration and teamwork

  • Interdisciplinary collaboration: Green projects often involve teams from diverse fields – engineers, scientists, policymakers, and business leaders. The ability to work across disciplines is crucial for driving sustainability initiatives.
  • Partnerships: Building relationships with local communities, governments, NGOs, and private-sector stakeholders is vital for developing sustainable solutions.

Communication skills

  • Clear communication: Effectively conveying complex environmental issues, sustainability goals, and green technologies to both technical and non-technical audiences is essential.
  • Advocacy and persuasion: Professionals in the green economy must advocate for sustainable practices, influencing policies and consumer behaviour through compelling messaging.

Leadership and change management

  • Visionary leadership: Long-term thinking and transformational leadership are necessary to inspire change within organisations and industries.
  • Change management: Successfully implementing green practices often requires substantial changes to business models and processes. Leaders must navigate resistance and guide teams through transitions.

Adaptability and problem-solving

  • Flexibility: The rapidly evolving nature of the green economy demands professionals who can adapt to new challenges, whether they stem from policy changes or environmental crises.
  • Creative problem-solving: Sustainability issues often require innovative solutions, necessitating out-of-the-box thinking to reduce waste, increase energy efficiency, or establish circular economies.

Ethical decision-making

  • Integrity: Ethical considerations are vital in the green economy, balancing economic growth with environmental and social responsibility.
  • Corporate social responsibility (CSR): Professionals should understand and apply CSR principles to align their practices with broader sustainability goals.

Emotional intelligence

  • Empathy: Understanding the concerns of diverse groups, including communities affected by climate change, fosters trust and collaboration.
  • Conflict resolution: Sustainability projects often involve balancing competing interests, such as between business profitability and environmental protection. Professionals need strong conflict resolution skills to find common ground.

Critical thinking and systems thinking

  • Big-picture thinking: Professionals must grasp interconnected systems, both natural and man-made, to design sustainable solutions that consider long-term environmental impacts.
  • Analytical thinking: Assessing data and trends critically is essential for effective decision-making in sustainability efforts.

Project management

  • Organisational skills: Many green initiatives are complex and large-scale. Effective project management – including time management and resource allocation – is crucial.
  • Risk management: Navigating uncertainties in green projects, such as regulatory changes or market shifts, requires strong risk management skills.

Innovation and creativity

  • Innovative Thinking: The green economy thrives on creative thinkers who can develop sustainable products, processes, and business models.
  • Entrepreneurial spirit: Professionals with an entrepreneurial mindset can capitalise on emerging opportunities in the green market.

Cultural awareness and inclusivity

  • Global perspective: Understanding diverse cultural approaches to sustainability is essential, especially in regions like WA where projects may intersect with Indigenous lands and considerations.
  • Inclusivity: Sustainable solutions must address the needs of marginalised communities, ensuring equitable benefits from green initiatives.

These skills complement the technical expertise required in the green economy, driving successful sustainability initiatives across sectors like renewable energy, green construction, agriculture, and transportation.

Developing essential skills for the future

The great news is that soft skills can be developed and applied immediately, whether through online courses, workshops, or larger qualifications. There is always room for growth, regardless of experience level.

If you’re interested in exploring the leadership skills you or your team will need for 2025 and beyond, call +61 8 9379 9999 to discuss your needs.

Together, we can Achieve More and build a sustainable and prosperous future for all.

Categories
Meet our trainers

Meet Rachel Mulder!

Tell us a bit about yourself.

I have a mining background operating 793 Dump trucks, training and assessing on site and onboarding new personnel to site. I have a passion for helping people achieve their goals. On a personal note, I am a happy bubbly person that enjoys the company of others.

What’s a fun fact about you?

I was in the closing ceremony of commonwealth games for jump rope for heart (a few years ago now)!

What courses do you lead?

I mainly teach the Rio Tinto induction courses, these include the ‘Perth Regional Hub Essentials’, ‘Lock Holder’ and ‘Personal and Permit Isolation’ courses.

Why do you love training?

I love training as I find it rewarding, especially when learners that come to class really worried about not gaining the qualification, I enjoy making them feel at ease and ensuring them that I will do my very best to help them succeed.

Why should people choose Aveling?

I think people choose to train at Aveling because it has a great friendly vibrant environment with wonderful facilities and a great café located on the premises. The amazing artwork around the place is a really good conversation starter.

And of course, the amazing trainers that work here!

Do you have a favourite story from the classroom?

I had a learner attend my class that had been offered work onsite and had been turning it down for years as they were so nervous about the training, from a bad past training experience.

They came in and voiced their concern letting me know exactly how they were feeling, I replied saying that’s terrible and I can assure you your day will not be like that, in fact you may even find it enjoyable, which is exactly what happened by the time they had completed the day they were kicking themselves they hadn’t attended the training sooner.


 

Rachel trains our Rio Tinto induction courses; these courses are bookable by your employer. Explore all of Aveling’s courses on our course search and experience Aveling for yourself!

Categories
Leadership

The pathway to leadership is changing

In today’s dynamic job market, the pathways to leadership are varied, encompassing higher education degrees, direct experience, vocational education, or often, a combination of all three. As workforces evolve, industries demand increasingly specialised skills, and the economy faces a significant skills shortage, the traditional route of obtaining a university degree is being scrutinised. Is higher education still the golden ticket to career success, or has its value diminished due to oversubscription? How does vocational education stack up in preparing professionals for leadership roles? Should we re-assess the standard degree requirement for job roles across sectors?

The value of university degrees has prepared generations for successful careers, and provided an invaluable route to societal movement, however with so many graduates now flooding the market, some argue that a degree alone no longer guarantees a competitive edge. This oversubscription has led some to question the return on investment of spending years in academia, especially amidst soaring tuition fees and burgeoning student debts. Moreover, the rigid curriculum of many academic institutions can sometimes lag behind the rapidly changing demands of the modern workplace.

Vocational education is often seen as a ‘lesser’ pathway in Australian cultural norms, despite offering a more direct and often quicker route to employment, equipping students with specific skills tailored to industry requirements. For many, a university setting might be impractical, against their learning style or unaffordable. Vocational courses provide valuable opportunities, particularly for older workers, to update their skillset, making them more competitive in the job market.

Skills and labour shortages are two of the most pressing concerns facing societies and economies today. PwC’s 2023 Annual Global CEO Survey found that 52% of CEOs believe labour and skills shortages will significantly impact profitability in their industry over the next 10 years. During a time when businesses globally are having to respond to everything from the pandemic, economic and geopolitical uncertainty to stakeholder and competitive pressures, talent shortages are adding significant pressure. The report recommends a “skills-first” solution that ‘focuses on whether a person has the right skills and competencies for a particular role, rather than having the right degree, job history or previous job titles’. It democratises access to jobs and has the potential to deliver significant benefits to business, as well as society and economy.

Some sectors in Australia have already shown that an alternative route to qualification can be implemented successfully, for example, nursing, law, accountancy, IT and engineering. Employer sentiment is also changing; according to the National Centre for Vocational Education Research, in 2021 40.2% of employers had jobs that require vocational qualifications, up 6.0 percentage points from 2019. In a post-pandemic era with a national skills shortage, cost of living crisis and renewed focus on the diversity of learning styles and job needs, vocational skills training is re-building its reputation as a viable pathway to senior careers across industries, and a necessary requirement as people work longer in a rapidly changing world, highlighting the need for lifelong learning.

As business environments evolve, the need for continuous education becomes more pronounced. Vocational programs, with their focus on practical skills and immediate applicability, are well-suited to address this need. They offer an agile response to industry changes, such as new legislation or shifts in best practices. For example, the new Work Health and Safety Act 2020 in WA and associated responsibilities such as Psychosocial Hazards, necessitate a quick and effective educational response, something vocational courses are designed to provide.

The Australian Government has already begun to look into this broader issue with the Australian Universities Accord, policy shifts, and associated funding structures such as Jobs and Skills funding to promote the uptake of vocational education to address skills shortages.

So, given this recalibration of the education sector, should companies relax recruitment degree requirements? This question is becoming increasingly pertinent in today’s job market. For strategic roles that require critical thinking, extensive knowledge, or leadership skills that benefit from a theoretical grounding, a university degree might still be preferable. However, there are many roles where this requirement is superfluous. Vocational qualifications often indicate that the individual has specific, practical skills and a readiness to perform in a particular role from day one. The practical emphasis in vocational leadership training also prepares learners for real-life leadership challenges, particularly as people-leaders.

As we celebrate Careers Week in Australia during our current skills and cost of living crisis, this seems a pertinent time to also look at job requirements and the perception of pathways to certain roles. The integration of vocational training and traditional education, combined with real-world experience, will likely become the most effective strategy for developing future leaders. This blended approach ensures that individuals are not only well-rounded in theory but also adept in practical, applicable skills that drive industries forward. The pathways to leadership are diversifying, and the educational systems that support these paths must adapt accordingly to prepare the leaders of tomorrow.

Categories
General Info Professional Skills

Train others now, while gaining your accreditation

Early changes to the RTO Standards mean that you can make your career switch now, and use your skills and industry expertise to train and assess others, while you gain your accreditation at the same time.

RTOs are run in accordance with RTO Standards governed by the Australian Skills Quality Authority (ASQA), currently RTO Standards 2015, including who is eligible to train and assess others within the VET system.

This year, ASQA will release new Standards for RTOs for implementation on 1 January 2025. However, there is currently a shortage of qualified trainers and assessors, and big skills gaps across many industries, which means a lot of open trainer and assessor positions that need filling to make sure Australia can keep up with the demand for skilled workers.

Because of this, early changes to the Standards were made on 1 March 2024 to help fill trainer and assessor roles across all industry areas with appropriately experienced people, who can be supervised through training while they gain their accreditation. This expedites the process of increasing trainer and assessor numbers, and allows more people to undertake skills training to boost our economy.

Essentially, these early changes mean that RTOs can now employ industry experts to work as trainers and contribute to assessment (under supervision). But there are strict requirements to ensure the continuation of quality of training and assessing:

  • The industry expert must be enrolled in the TAE40122 qualification, and the employer must monitor their enrolment and progress through the qualification.
  • The Standards require completion of the TAE40122 within 2 years (although the employing RTO may require completion of the TAE40122 in a shorter timeframe).

This essentially gives RTOs more flexibility to employ industry experts (with current industry skills and knowledge) and work with them to develop them into qualified trainers and assessors to train and assess NRT courses.

The early changes to the Standards also enable people who hold an education degree to work as trainers and assessors in the VET industry – if you hold an education degree that means you are eligible for registration as a secondary school teacher (in any state or territory), you only need to complete the TAESS00019 Assessor Skill Set to meet the requirements of for trainers and assessors operating without supervision under the Standards for RTOs (previously you would have been required to complete the entire TAE40122 qualification to be able to work as a trainer and assessor without supervision).

If you are looking to take the next step towards your career as a VET trainer or assessor, explore the TAE40122 Certificate IV in Training and Assessment and it’s associated skillsets and Units of Competency now.

 


 

Join the Aveling team as a trainer

Aveling, as with most RTOs across Australia is looking for both trainers and assessors to meet the increasing demand for vocational education and training, namely in the area of work health and safety. If you have work health and safety industry experience in the resources sector and are looking to transition to a career in training and assessing, get in touch with our team to see how we can help you begin the journey to your new career: +61 9379 9999 or at [email protected]

Categories
General Info Leadership Professional Skills

AI can’t steal all the jobs: the role of soft skills in future proofing your workforce

In the fast-evolving landscape of the modern workforce, the rise of artificial intelligence (AI) has sparked a profound re-evaluation of what it means to be employable in the face of automation. With AI rapidly encroaching into realms once exclusively human, the imperative to prepare and plan for our future workforce has never been more important.

This shift has ignited a pressing question for employers and employees alike: how can we future-proof our workforce in a way that leverages the strengths of human capability against the backdrop of ever-evolving AI and automation? The answer, increasingly, is found in the nuanced realm of soft skills—those human-centric attributes and abilities that AI struggles to replicate.

Indeed, the development of AI has not been confined solely to technical domains. In recent years, significant efforts have been made to instil AI systems with the ability to recognise and respond to human emotions. From sentiment analysis algorithms to chatbots equipped with natural language processing capabilities, AI has made strides in deciphering human emotion from text, speech, and even facial expressions. However, despite these advancements, AI’s understanding of human emotion remains rudimentary at best.

Where AI often falls short is in its inability to truly comprehend the complexities of human emotion and context. While AI can recognise patterns and surface-level cues, it lacks the depth of understanding and empathy that underpins genuine human interaction. Emotional intelligence, a cornerstone of effective communication and collaboration, eludes AI’s grasp, leaving a critical gap in its ability to navigate the social and emotional nuances of the workplace.

In the face of these limitations, the importance of soft skills in future-proofing the workforce becomes ever more apparent. Unlike technical skills, which can often be defined, measured, and in many cases automated, soft skills are intrinsically human and are essential for leadership, teamwork, and the ability to navigate complex social and emotional landscapes.

Soft skills, such as emotional intelligence, critical thinking, adaptability, creativity, and interpersonal communication, are seen as more and more essential for future-proofing the workforce. In a future where AI and automation are poised to take over a significant portion of technical tasks, these soft skills are what will distinguish the human workforce and drive innovation, collaboration, and growth.

Cultivating these soft skills requires a strategic approach to training and development—one that emphasises experiential learning, critical reflection, and practical application. Traditional education and training models, which often prioritise technical skill acquisition, must evolve to incorporate soft skills development into their curricula. This involves creating learning experiences that encourage emotional intelligence, foster interpersonal communication, and build resilience and adaptability.

Effective soft skills training typically involves interactive methods such as role-playing, team-based projects, and simulations that mirror real-world challenges. These methods not only facilitate the development of key skills but also help learners apply them in practical, work-related contexts. Continuous learning and feedback loops are also essential, as soft skills development is an ongoing process that adapts to the needs of the individual and the evolving demands of the workplace.

Just as individuals will grow and learn throughout their careers, the change in industry and technology will require new training – just think of how we all needed to upskill when everyone went online for COVID, and the challenges that presented with communication and team management.

Organisations that recognise the value of soft skills in future-proofing their workforce are already taking steps to integrate these competencies into their training programs. They understand that while technical skills may get someone in the door, it’s the soft skills that enable them to collaborate effectively, lead with confidence, and drive innovation within their teams and organisations.

If you’re looking for a leading provider to develop your workforce, Aveling specialises in comprehensive training solutions that address both the technical and soft skills needs of today’s workforce. Our approach to training is holistic, acknowledging the critical role that soft skills play in ensuring individuals are not just capable, but also adaptable, innovative, and effective in their roles. By prioritising these human-centric skills, we can help you prepare your employees and your organisation for the future—a future where human ingenuity, empathy, and creativity remain at the heart of progress and productivity.

Categories
General Info

Meet Our Business Development Manager!

As well as offering our large course portfolio to individuals in the general public, we also work directly with many companies on everything from group bookings, to custom course packages and advising on the best training and development approach to meet their organisational challenge.

Aveling works with corporate clients from a broad spectrum of industries, from resources and mining, to government, healthcare, education and everything in between.

Our portfolio of over 120 courses is applicable across industry, and we also work with clients to customise courses, deliver on site, or arrange course packages and group bookings, dependent on your organisational objectives.

As we continue to grow and evolve (now into our 27th year in operation!), so has our team, and we have recently welcomed a new Business Development Manager:

Jonathan Tallis Jonathan Tallis joined Aveling in 2023, as Business Development Manager, and is responsible for client management, partnership development and custom training solutions.

With a background in novated leasing, energy, telecommunications and wholesale, Jon brings a wealth of sales, business development and client management experience to Aveling, ensuring we exceed client expectations and deliver real impact towards achieving aspirational business goals.

Jon also enjoys camping, and is always interested in a good camping spot recommendation!

If you’re a client of Aveling, no doubt you will meet Jon very soon if you haven’t already.

If you are new to Aveling and interested in discussing your organisation’s training and development needs, find out more about how we can work with you in our For Corporates section, or contact the team directly at:

[email protected] or on +61 8 9379 9999.

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